Do you think Sir Richard Branson spend’s time reviewing the 300-400 emails he receives in his inbox every single morning?
He sure does! And what I find to be even more impressive, is that he will actually take the time to either personally respond to his readers or will delegate to his staff to respond to emails. So why does such an accomplished leader and seasoned business icon do this when he could just delegate all of it or ignore it?
Customer service? Keeping a pulse on critical information that could effect his business positively or negatively?
I think so, what do you think? As entrepreneurs, and home based business owners, what can we learn from this? Regardless of where you are right now in your business, having a pulse on what’s happening on a daily basis without having to be in 100% control of all the day-to-day functions is important.
Is it impolite and bad business to not respond to emails?
As Sir Richard Branson reflects on his earlier entrepreneurial career he says it absolutely is bad business to not respond to emails. Have you ever been on the receiving end of unanswered emails? How did that make you feel? Probably not too good, I understand, me too.
Now I understand that as a home based business owner, entrepreneur and leader you may or may not have an assistant in place to help you handle all your emails or outbound email communications to your team or clients yet. If you are looking for a solution to help you to be more effective with this, I recommend using a tool like this one.
When it comes to the art of delegation, Sir Richard Branson’s philosophy is to “Give your team space to work”. He says you should get out of the office and remove yourself from the day-to-day functions of the business so you can keep focused on the big picture, the vision. I agree with him here, what do you think? Trust your team to do what they need to do – they might just surprise you! Hiring great people or attracting leaders to your team helps! Training your team and equipping them with the tools, education, and support is key.
He also suggests that you “manage your Blackberry don’t let it manage you”. How often have you been distracted this way and as a result lost time, and focus of the task at hand?
What is your biggest take away? What did you learn reading this, and how will taking action on #1 business smart from Sir Richard Branson help you in your business?
To your high flying success!